Privacy Policy

Dontknow Internet, S.L. (hereinafter, “Dontknow”), a company established in Comandante Franco Avenue, 11, 28016 Madrid, CIF B86358371 (VAT number) and registered in Madrid’s Mercantile Registry in volume 29.467, file 87, section 8, sheet number M-530402, has developed this policy (hereinafter “Privacy Policy”), in accordance with current legislation in the field, to inform users of the website Collaboratorium (hereinafter “Website”) of the treatment the company makes of their personal data.


Acceptance of Privacy Policy

The use of the Website attributes the condition of user (hereinafter “User”). Users must read carefully this Privacy Policy before accessing and using the services offered by the Website, located at the URL It is imperative that in order to access and use the services of this Website Users previously agree to this Privacy Policy. With access to the Website and using its services, it is understood that Users expressly state their agreement to this Privacy Policy. If the User does not accept this Privacy Policy, the User shall not visit the Website and make use of their services.


Data provided by Users

To create a private account on the Website and to enjoy its intermediation services and content, Users must register by invitation, provide an email address and password. The data provided by users must be truthful, accurate and not be misleading. Users guarantee the accuracy of the personal data entered by them, and they will be solely responsible for the statements they make that are false, inaccurate, or misleading. The User can review and edit its registration data as many times as it deems appropriate or necessary.


File Existence

The data collected through the Website will be included in a personal data file of which Dontknow holds ownership and responsibility. The User can modify its registration data, that is, private data and public profile data on the Website as many times as necessary. This feature will allow the User the right to access, rectify, cancel and oppose the personal data provided to the entity. To exercise these rights, the User must contact Dontknow sending an email to or by sending a signed written request to the registered company’s address identifying the message as “DATA PROTECTION”.


Data processing

Collaboratorium will treat data confidentially and exclusively for the purpose of providing communication services of the Website, with all legal and security guarantees imposed by the Organic Law 15/1999 of December 13th on the protection of personal data, the Regulation for the development of the Organic Data Protection Act, approved by Royal Decree 1720/2007, December 21st and Law 34/2002, of July 11th, of Information Society Services and Electronic Commerce. Dontknow will ask the prior express consent of the Users in case of use of the data provided by them for a different purpose other than the provision of the services indicated. Collaboratorium agrees not to share, sell or disseminate any information provided by users without their explicit consent.



On a platform like Collaboratorium, customized according to customer needs, there may be the case that Users designated by the client participate anonymously.

To participate as anonymous, the User must be registered with his name in Collaboratorium (although that information is not provided to other Users), which provides a guarantee to other Users or third parties. Behind an anonymous opinion there is a person identified in Collaboratorium, registered with his name and email, and that for other opinions, he may not be using the anonymity feature.

From Dontknow we will take all measures within our reach so that anonymity is used when the User requests it, and also for it not to impair the purpose of Collaboratorium: that Users can share with each other their views, in order to raise the level of knowledge of the group and thus take better important decisions within the organization.


Changes to Privacy Policy

Collaboratorium may make periodic changes to this Privacy Policy without prior notice. The current version of the Privacy Policy will be the one available on the hyperlink “Privacy” located at the bottom of the web pages included on the Website at all times.


Cookies Policy

The Website uses cookies. A cookie is a text file that is stored on your device when you visit a website and acts as the memory of that page, allowing, among other possibilities, to recognize you on future visits. For more information on what cookies are and how they work, click .here.

The Website uses cookies that are necessary to allow navigation and usability.

The Website uses the following cookies:

Cookies Holder Purpose More information
Session cookies Collaboratorium Necessary information to keep the session
Google Analytics cookies Google Inc. Distinguish users and sessions, and know the User´s time spent on the Website, the number of pages visited and from where and how the User reached the Website Cookie usage
Click here: to see how to disable cookies from Google Analytics.
Hotjar cookies Hotjar Ltd To better understand our users’ needs and behaviours and to optimize their experience, improving our service. Hotjar cookies gather standard registry information and data about visitors’ habits in an anonymous way Cookie Information
Click here: to see how to disable cookies from Hotjar.

The User may refuse the use of cookies by selecting the appropriate settings on its browser. However, if it does, the use of the Website may not be fully functional.

Removing cookies depends on the browser the User is using. In the following links instructions can be found for removing cookies from major browsers: